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<Paper uid="A92-1040">
  <Title>Dialogue Management for Telephone Information Systems</Title>
  <Section position="6" start_page="245" end_page="245" type="concl">
    <SectionTitle>
5 Conclusion
</SectionTitle>
    <Paragraph position="0"> Two problems facing dialogue management in telephone information systems -- co-operative interaction and portability across languages and task domains -have been addressed by the dialogue manager ill the Sundial system. Our solution has been to distribute the intera.ctional model, as well as functions dealing with co-operative interaction, across a number of semiindependent modules. Each module is an expert on a local part of the interactional model. The language of spoken interaction and the application task can both be changed by instructing the relevant modules t.o consult different knowledge bases. In this way the generic Sundial dialogue manager can be customized for specific languages and applications.</Paragraph>
  </Section>
class="xml-element"></Paper>