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<?xml version="1.0" standalone="yes"?> <Paper uid="A00-1022"> <Title>Message Classification in the Call Center</Title> <Section position="8" start_page="163" end_page="163" type="ackno"> <SectionTitle> Acknowledgments </SectionTitle> <Paragraph position="0"> We are grateful to our colleagues Giinter Neumann, Matthias Fischmann, Volker Morbach, and Matthias Rinck for fruitful discussions and for support with sines modules. This work was partially supported by a grant of the Minister of Economy and Commerce of the Saarland, Germany, to the project ICC.</Paragraph> </Section> class="xml-element"></Paper>