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<?xml version="1.0" standalone="yes"?>
<Paper uid="H01-1068">
  <Title>A Three-Tiered Evaluation Approach for Interactive Spoken Dialogue Systems</Title>
  <Section position="1" start_page="0" end_page="0" type="abstr">
    <SectionTitle>
ABSTRACT
</SectionTitle>
    <Paragraph position="0"> We describe a three-tiered approach for evaluation of spoken dialogue systems. The three tiers measure user satisfaction, system support of mission success and component performance.</Paragraph>
    <Paragraph position="1"> We describe our use of this approach in numerous fielded user studies conducted with the U.S. military.</Paragraph>
  </Section>
class="xml-element"></Paper>
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